Owner & Managing Director
Inside the PDF you'll find Why Customer Delight is the difference between boom or bust, How did Jeff Bezos do it?, Making your customers feel valued and more.
Simon has over 30 years marketing experience and has owned and run Capsule (formerly Zero Above) for over 10 years. As a Fellow of the Chartered Institute of Marketing, he delivers strategic capabilities to every client project, having worked with leading organisations across the globe. Outside Capsule, Simon loves Cyclocross and yoga and is a passionate EV advocate. He’s also a Board Trustee for Green Light Trust, a Suffolk based charity for mental health and wellbeing.
Sakura is a project and account manager who moved from Canada with her family in 2019. She brings several years of marketing agency experience with her, focused on digital and content marketing campaigns and programmes. Making a project come to life is her favourite thing to do at work. When she’s not at the office, you’ll find her planning her next holiday, reading a book with her children, or listening to her latest favourite podcast.
Age: Teddie 1 year | Fred 12 years
Loves: Walks, water and cheese! | Strawberries
Teddie’s Fun facts:
Freds Fun facts:
Chris is one of our website developers. You can constantly find him coding and immersing himself in projects as well as maintaining the websites of our existing clients. A real lover of gadgets, Chris is known as our resident technical support and is always the first to try out the latest technology or new devices. He has even created a smart home, allowing him to change the lights or boil the kettle from his phone. Chris loves all things football and is a self taught guitarist.
Georgia is one of our website developers with a fantastic knowledge of the WordPress content management system. A typical day for Georgia involves building and maintaining websites for all of our clients. Georgia has a bright and bubbly personality that is reflected through her work. Despite being a web developer extraordinaire, at the weekend she’s a dance superstar, having won the Over 21’s National Grand Finals in 2018. Some say she brings a whole new lease of life to the kick-ball-change, all we know is that she’s a huge chocolate lover and adores her pet rabbits.
Age: 4 years old
Loves: Any kind of treat
Kelly is one of our Graphic Designers and is a lover of all things print and digital. She considers ‘the idea’ to be the most important part of the design process, and enjoys using this ‘idea’ to stretch projects further and create a more coherent outcome. Outside of work, Kelly is very active; climbing, swimming and playing badminton most weeks. Luckily we know that we can keep her still at work with a packet of ginger nuts and a milky hot chocolate.
Age: 8 years old
Loves: Walks, toys and any food he can get
Jamie is our tech-savvy Digital Marketing Executive. He works hard to develop and build the social media presence of our clients. Outside of work, Jamie plays darts and hits 180s for fun. He loves photography and videography and has more clothes than he knows what to do with.
Age: 10 years old
Mark is a print designer from Southend with 20 years experience as an art editor on a national magazine. He’s also a passionate photographer, regularly working on documentary and portrait projects in his spare time. Other interests include football, non-fiction and photography books, and family holidays, not to mention an addiction to crisps.
Holly is our new Agency Coordinator, bringing with her over 6 years of marketing and events experience. In her many past lives, Holly has been a Personal Assistant, Finance Assistant and also a photographer for the Natural History Museum – she likes to think of herself as a good all-rounder! When not at work, Holly is at her happiest when either baking and experimenting in the kitchen, surrounded by animals or travelling around the UK and beyond.
Freya is a copywriter and researcher, who is near-obsessed with the hunt for the ‘perfect’ word. She writes social posts and longer articles for our clients, researching all the topics in depth to write the most informed articles possible. However, absolutely none of this happens without a strong hit of coffee in the morning! When she’s not writing copy, she’ll likely be writing about her most recent read, or cooking an extravagant meal for the family.
Ben is our Digital Marketing Executive, with both agency and in-house experience he comes into his own when creating content for clients and loves nothing more than getting results. When you come into the office, just look for the loudest shirt. When not working, Ben will most likely be attacking some trails on his bike or turning his hand to the next house project.
Age: 1 year old
Discover what the power of Capsule marketing can do for your organisation today. Tell us your idea, challenge or opportunity and we can start curating the perfect approach. We do our best to respond immediately to requests.